Overview
Software isn't 'set it and forget it'. Security vulnerabilities, OS updates, and third-party API changes require constant vigilance. Our maintenance retainers ensure your applications remain secure, updated, and bug-free, giving you peace of mind and protecting your investment.
Key Benefits
What We Offer
Bug Fixes
Rapid resolution of reported issues.
Security Updates
Patching dependencies and server vulnerabilities.
Uptime Monitoring
24/7 automated monitoring of site availability.
Minor Enhancements
Small feature additions (up to X hours/month).
Backup Management
Ensuring backups are running and recoverable.
Monthly Reporting
Summary of work done, health status, and recommendations.
Our Process
Audit
Initial health check of the application.
Onboarding
Access setup and documentation handover.
SLA Definition
Agreeing on response and resolution times.
Monitoring
Setting up automated alerts.
Support
Handling tickets via email/Slack.
Maintenance
Scheduled weekly/monthly patching cycles.
Use Cases
Technologies
Frequently Asked Questions
Ready to Get Started?
Contact us today for a free consultation and custom quote for Maintenance & Support Retainers.