Social Engineering: The Human Firewall

Firewalls can't patch stupidity. Attackers target people because they are helpful, trusting, and busy. Hacking a human is often easier than hacking a firewall.

Common Tactics

1. Pretexting: Creating a fake scenario to steal data. "Hi, this is Bob from IT. We're migrating the server and need you to verify your login credentials right now or you'll lose access."
2. Tailgating: Following an authorized employee through a secure door. "Hold the door, please! My hands are full with these donuts." It works 90% of the time.
3. Quid Pro Quo: "I can fix your slow computer if you install this remote access tool."
4. Vishing (Voice Phishing): Using AI voice cloning to impersonate a CEO or client on the phone to authorize urgent transfers.

How to train your team

• Trust but Verify: Always verify requests for sensitive info through a second channel. If the "CEO" emails you, call them on their known cell number. If "IT" calls you, hang up and call the helpdesk number listed on the intranet.
• Simulated Phishing: Send fake phishing emails to employees. If they click, they get immediate, non-punitive training. Gamify security.

Key Takeaway

You are the Human Firewall. Technology can catch 99% of threats, but that last 1% requires your vigilance. If something feels "off" or "urgent", pause and verify.